Q1	Which Tourist Information Centre (TIC) did you visit? Please tick one box only
		Newton Abbot		Dawlish
		Teignmouth

Q2	Are you a local resident? Please tick one box only
		Yes
		No

Please state your home town

Q3	How long are you staying? Please tick one box only
		Day trip		8-10 days
		2-3 days		11+ days
		4-7 days

Q4	Which town or village are you staying in? Please write in

Q5	Why are you visiting the area? Please tick all which apply
		Holiday		Business
		Conference		Special event
		Festival		Friend/relative
		Group visit		Other

Q6	Please rate the following aspects of your visit to the TIC. Please tick one box per line
		Excellent		Good		Satisfactory		Poor		Very Poor
	Speed of service
	Quality of customer service
	Range of information
	Range of services available
	Range of goods available
	Quality of goods available
	Ease of access to TIC
	Easy to find TIC
	Layout of the TIC
	Overall impression

Q7	Did you receive the information or service you required? Please tick one box only
		Yes
		No

Q8	Have you been referred to someone else who might be able to help with your enquiry? Please tick one box only
		Yes
		No

Q9	Did you make use of the services provided or purchase any goods from the TIC? Please tick all that apply
		Accommodation information		Theatre tickets
		Transport information		Postcards and stamps
		Information on leisure pursuits (walking, cycling etc)		UK holiday information
		Guided walks		Maps/guidebooks
		Local attraction information		Cycle packs
		Local events tickets		Car free days out information
		Purchase of souvenirs or gifts		Local services information
		Coach tickets/tours		Local events information
		Local town map		General information
		Local attraction tickets		Books and magazines

Other services

Q10	What suggestions do you have for the improvement in the selection or quality of our souvenirs/sales goods? Please write in

Q11	Following your visit do you have any comments or suggestions for improvement to this TIC or its services? Please write in

Q12	Date of your most recent visit to the Tourist Information Centre. Please write in

Q13	How often do you use the TIC? Please tick one box only
		Daily		2-3 times a year
		Weekly		Rarely
		Once a month

Q14	If you would like us to email you with any Special Offers please let us have your email address. Please write in

It would be helpful if you could complete as many of the following questions as possible which will assist us in delivering fair services for all.

Q15	What is your age group? Please tick one box only
		Under 16		45-64
		16-24		65+
		25-44

Q16	Are you? Please tick one box only
		Male		Transgender
		Female

Q17	Do you consider yourself to have a disability? Please tick one box only
		Yes
		No

Q18	To which of these groups do you consider you belong to? Please tick one box only
		White British		Black or Black British Caribbean
		White Irish		Black or Black British African
		Any other White background                     (please write in)		Any other Black Background                    (please write in)
		Mixed White & Black Caribbean		Asian or Asian British Indian
		Mixed White & Black African		Asian or Asian British Pakistani
		Mixed White & Asian		Asian or Asian British Bangladeshi
		Any other Mixed background                     (please write in)		Any other Asian background                     (please write in)
		Chinese		Other ethnic group                                    (please write in)

Other (please write in)

Q19	Please state your Postcode

Thank you for taking the time to complete this survey.   We will only use your personal details to send you relevant Tourist Information.  If you would like this Survey in a different format please phone 01626 215605.