Applying for Housing Benefit or Council Tax Support
We are currently experiencing technical issues with our benefit system. We apologise for any inconvenience caused. In the meantime if you have any questions please email email@example.com or call 01626 215078.
Benefit will normally start from the Monday after your claim for Housing Benefit or Council Tax Support (CTS) is received by the council so it is important that you do not delay if you want to claim.
Information for making a claim
To complete the form you will need to have the following information.
- Name, date of birth, national insurance number.
- Address and post code.
- Details of earnings, including how much tax, national insurance and pension contributions are paid.
- Details of non earned income and benefits.
- Details of childcare costs.
- Detail of all savings, investments, bank and building society accounts.
- If you live in rented accommodation, how much rent is charged, and your landlords name and address.
You can start to make your claim even if you do not have all of the information. Save the partially completed from and return later to complete it.
Please be aware that from 1 April 2017 our CTS scheme is changing. If you have been self-employed for more than 12 months, when we work out what self-employed income to use we will apply a Minimum Income Floor (MIF) to the calculation. If you want to know more about MIF and the changes please see our web page Changes to Council Tax Reduction Scheme and Housing Benefit Scheme
Start a new claim form
Report a change in circumstance
If you already get Housing Benefit or Council Tax Support and you or anyone living with you has a change in circumstance use this form to report it.
Continue a saved form
Choose this option and Retrieve a Previously Saved Form - you'll be redirected to a separate page where you will need to enter the 10 digit number that you were given when you saved your form.
Use the links below to upload evidence/documentation etc or to complete supplementary or additional forms.
Housing Benefit and Council Tax Support are means tested so your income and savings will affect how much you receive. There are different rules for working age and pensioners.
Housing Benefit and Council Tax Support are means tested. Your income and savings will effect how much you receive.
A non-dependant is any adult living in your household on a non-commercial basis - usually grown up children, friends or relatives. Housing Benefit and Council Tax Support awards are usually reduced if you have non-dependants living with you.
Backdating - Working Age
Housing Benefit and Council Tax Support will normally start from the Monday following the date the claim form was issued if received by the Council within one calendar month. If it is not received by the Council within this time then it will commence from the Monday following the date of receipt in the office.
Single and under 35
If you are a single person under the age of 35 renting from a private landlord your Housing Benefit is likely to be restricted to the Shared Accommodation Rate.