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Payment system maintenance

Our online payments system will be unavailable from 8pm to 10pm on Monday 6 February. We apologise for any inconvenience.

Homes for Ukraine Sponsor Payments

The sponsor payment request application has been updated to a new online form, so from now on you must use this form to make your monthly claim. We will no longer be able to accept applications on the paper version.

Please note that our offices will be closed from 1pm on Friday 23 December 2022, until Tuesday 3 January 2023, this will mean that during this time no payments will be processed, however, all payments outstanding will be brought up to date during the first week of the new year. Thank you for your patience during this period.

Completing the form for the first time

Even if you are requesting an ongoing payment, please complete the form as if it was your first request.

Ongoing payments

Once you have used the online form for the first time, in subsequent months you will be sent an email to remind you to submit a request for an ongoing payment.Payments are made one month in arrears from the date your guests arrived at your property, and can only be paid once the initial accommodation and DBS checks have been undertaken as well as a satisfactory welfare visit check, which will be carried out on our behalf by the Teignbridge Community Voluntary Service  (CVS).

We are able to make a payment of £350 for each full month that you are hosting guests in your home. To do this we will need details of your bank account. You must ensure you tell us if the individual or family you are hosting leaves.

We have decided to increase the monthly payments to all of our Hosts to £500 from your October 2022 payment, as a further ‘thank you’ for your ongoing commitment and to help support you through the current cost of living crisis.

Start the journey

Start

More info about the journey

When making your first application, you will need to upload a digital copy, screenshot or photograph of your UK bank account statement showing:

  • Name of Account Holder
  • Sort Code
  • Account Number

You will receive an email confirming your application has been received, once your request has been approved a payment will be made direct to your nominated bank account within 10 working days.

When this content has been updated

Last updated 14 December 2022