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Collection of bulky household waste & fridge freezers

The Council will collect large bulky household items and fridges and freezers from domestic households for a charge.

What we can and can't collect

For information on how items are charged, what will and will not be collected, and the conditions of collection see pdf icon How bulky items are charged and Conditions of collection [128kb]

Find out pdf icon What day we collect fridge/freezers/bulky items in your area? [170kb]

Booking a bulky waste collection

Please call 01626 215838 to book a collection.

Charges

  • First item - £25.80
  • Each additional item - £7.60

Discounts

There is a discount available for the collection of fridges and freezers only for those residents on an income related benefit.  The cost for the collection for the first item in these cases is £12.70

Example of discount prices 

  • Collection of a fridge = £12.70
  • Collection of a fridge and a sofa = £12.70 + £7.60 = £20.30

Please note 48 hours notice, from 9am on the day of collection, is required for cancellation of a collection in order to receive a full refund.

There are certain items that we are unable to collect so please make sure that you check the "How bulky items are charged and Conditions of collection" document for a list of items before you make your booking.  We will be unable to provide a refund for items booked that we are unable to collect. 

Directions

Please ensure that you provide clear and concise directions to your property when booking a collection, especially if you live in a remote part of the district.  If there are any difficulties in accessing your property that we should be aware of in order to make the collection, please also mention these when booking your collection.

For more information or to make a booking by telephone call 01626 215838. 

Collection staff

Collection staff always wear uniform and carry ID, please ask for proof of identity before allowing staff on to your property to collect your bulky waste.

Other ways to get rid of bulky items

Are the items you have in good order? If so, local reuse charity ReFurnish may be able to collect them free of charge or for a small donation, visit Refurnish or contact them on 01626 362313. 

You could also take bulky household items and fridges and freezers to your local Recycling Centres or to your nearest Rural Skip Service free of charge.