Cookies information

We use cookies to make the site simpler. Find out more about the cookies we use.

Building relationships with regulators

Show all parts of this guide

3. Primary Authority

Primary Authority enables a business to form a statutory partnership with one local authority that then becomes their primary contact, providing robust and reliable advice for other local authorities to take into account. Once a Primary Authority has been formally adopted, local authorities can contact the Primary Authority rather than the business itself, cutting down on the number of requests you receive from other regulators. The Primary Authority can then offer evidence of a business's compliance with legislation.

Primary Authority ensures consistent interpretation of regulations, regardless of where stores, factories or offices are based or products are sold, thus:

  • reducing the costs of complying with regulations
  • reducing the risk of a major breach of compliance
  • reducing the costs associated with failing to comply

For more information please email

Primary Authority overview