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Housing Options and Homelessness

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1. Who we are and what we do

The Housing Options Team at Teignbridge District Council provides housing related advice to anyone who contacts the service in accordance with the Homeless Reduction Act 2017. This is a statutory obligation for Local Authorities to help prevent Homelessness.

Teignbridge District Council is registered with the Information Commissioner’s Office (ICO) as a ‘data controller’ under the Data Protection Act, entry Z5463710. We are a public authority and have a nominated Data Protection Officer who can be contacted on

This notice, in conjunction with our overarching privacy policy, explains when as a service we collect personal information, what we use your data for, who has access, who we share it with and what your rights are.

What we do

When you contact us you are interviewed by a Housing Options Officer to understand your specific circumstances and housing situation. Following this interview and assessment appropriate advice and support is given to prevent homelessness.

The service aims to prevent homelessness by maintaining current housing arrangements where possible or by sourcing affordable alternative accommodation. Where appropriate, were the assessment determines you have a priority need, emergency temporary accommodation can be provided.

The Housing team includes housing options and homelessness, Private Sector Housing, Enabling Services, Tenancy Rescue Service and Supporting People Rent in Teignbridge. Other teams may become involved in your application in order for us to help perform our legal duties.

We may share your information with our commissioned service providers. Young Devon provide housing advice and support to young people aged 16 or 17 and to Care Leavers.  Sanctuary Supported Living provide additional support where needed for any household homeless or threatened with homelessness in our area.

We may also share your information with our emergency and temporary accommodation providers to assist with your placement into temporary accommodation.