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Business Rates (National Non-Domestic Rates)

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6. Who we share your data with

Your information may be shared with public agencies, government departments and other organisations as required, to support the collection and recovery of business rates. This may include:

  • valuation office agency
  • courts and tribunals
  • ombudsman and regulatory authorities
  • debt collection, enforcement and tracing agents working on our behalf
  • law enforcement and prosecuting authorities

We may check information you have provided, or information about you that someone else has provided, with other information held. We may also get information about you from certain third parties such as credit agencies to verify the data we hold. 

We may also share your information with other council services and local authorities to ensure our records are accurate and up-to-date, to improve the standard of the services we deliver, and to perform any of our statutory duties, including enforcement duties.

We are required by law to protect the public funds we administer, and may use your information for the prevention and detection of crime, including fraud and money laundering. For example, we share personal information with other local authorities to detect and prevent fraud for small business rate relief.

We participate in the Cabinet Office National Fraud Initiative; a nationwide electronic data matching exercise between public and private sector bodies to assist in the prevention and detection of fraud. Business rates data may be provided and will be used for cross-system and cross-authority comparison. The use of this data is carried out with statutory authority under Part 6 of the Local Government and Accountability Act 2014.

In accordance with the Statistics and Regulation Act 2007 we supply data to the Office of National Statistics for analytical purposes.

We may use an external printing firm to produce paper statements and any mass-mailed correspondence letter.

There may also be instances where our system suppliers will need to access individual’s personal information to ensure that information is being held securely and accuracy is maintained. This will be on a strict need to know basis and all contracts have confidentiality clauses built in.

Where we engage third parties to process personal data on our behalf, they do so on the basis of written instructions, are under a duty of confidentiality, and are obliged to implement appropriate technical and organisational measures to ensure the security of data.

We will not disclose any personal information to any other third parties unless required to do so by law or where it is appropriate to support our duty to protect public funds and/or detect and prevent fraud or other criminal activity or safeguarding requirements.

We will not transfer your information to countries outside the European Economic Area (EEA) unless this is necessary, and only to countries which have sufficient safeguards in place to protect information.

We will not share your information with third parties for commercial or marketing purposes.