Customer Support Centre Privacy Notice

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1. Who we are

Teignbridge District Council is registered with the Information Commissioner’s Office (ICO) as a ‘data controller’ under the Data Protection Act, entry Z5463710. We are a public authority and have a nominated Data Protection Officer who can be contacted on dataprotection@teignbridge.gov.uk

The Customer Support Centre is your first point of contact whether online, by telephone or in person. We will aim to deal with your request at first point of contact, where this is not possible we will arrange to contact another service on your behalf or put you in touch with them. When you visit our office in person and would like to speak to someone in private, we will arrange for a suitable private interview facility.

This notice, in conjunction with our overarching privacy policy, explains when as a service we collect personal information, what we use your data for, who has access, who we share it with and what your rights are.