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Environmental Control

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2. How your information will be used

In order to provide services to you, it is necessary for us to collect and hold personal information about you. This information will be used to:

  • deliver and manage services we provide to you
  • process and make decisions on applications you have sent us
  • help investigate complaints or concerns you have raised about the service provided
  • process financial transactions including payments for licences, registrations and other services issued or supplied to you by the council, and goods or services provided by you to the council
  • help detect and prevent fraud and corruption in the use of public funds and where necessary for law enforcement functions
  • maintain our own accounts and records
  • help us build up a picture of how we are performing
  • provide statistical analysis
  • help with research and planning new services
  • protecting or improving public health
  • producing statutory public registers

We hold several registers of environmental information for public viewing as required by law. Your personal information will be included in a public register in accordance with our statutory responsibility. To view these registers please contact the Environmental Control team at