We may share your personal information between services within the council so we can provide the service that you have requested.

We may also share your data with other agencies including Council Authorities, Health and Safety Executive, Public Health England, Trading Standards, Chartered Institute of Environmental Health, Environment Agency, Devon County Council, Fire Services, Registered Social Landlords, Healthcare Providers, Veterinary Practices, Pest Control Contractors, Stray Dog Accommodation Provider and the Police.

There may also be instances where our system suppliers will need to access individual’s personal information to ensure that information is being held securely and accuracy is maintained. This will be on a strict need to know basis and all contracts have confidentiality clauses built in.

Where we engage third parties to process personal data on our behalf, they do so on the basis of written instructions, are under a duty of confidentiality, and are obliged to implement appropriate technical and organisational measures to ensure the security of data.

We will not disclose any personal information to any other third parties unless required to do so by law or where it is appropriate to support our duty to protect public funds and / or detect and prevent fraud or other criminal activity or safeguarding requirements.

We will not transfer your information to countries outside the European Economic Area (EEA) unless this is necessary, and only to countries which have sufficient safeguards in place to protect information.

We will not share your information with third parties for commercial or marketing purposes.

How long do we keep hold of your information and is it secure?

We will only retain your personal information for as long as we are required to do so by law and the purpose we collected it for. The retention period is either dictated by law or by our discretion. Once your data is no longer needed it will be securely and confidentially destroyed. Your personal data will be held for 6 years after conclusion of an investigation, or until such time as there is a change in relevant circumstances.

We have implemented appropriate technological and operational security in order to safeguard your data from loss or misuse.

Changes in your circumstances

You must notify us immediately if there are any changes in your personal details so we can maintain an accurate and up to date record of your information.