Housing Options & Homelessness

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1. How we use your personal information for the services provided by the Housing Options Team

The Council provides services for local communities and the people who live in them. Undertaking this work means that we must collect and use information about the people we provide services to and keep a record of those services. As we collect and use personal and sensitive information about individuals we want to make sure you know what we intend to do with your information and who it may be shared with.

We hold information about you as you are seeking housing advice and assistance on your housing situation. The types of information we collect and use will typically include:

  • Contact details, including name, address, date of birth, NI numbers telephone numbers and email address.
  • Information in respect of the family make up, including all the personal details of the household that will make up the homelessness application
  • Your address history