Access to information

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3. If your Freedom of Information request is turned down

Some information isn't available to members of the public. If this applies, we will tell you why we can't give you some or all of the information you requested.

We might ask you to be more specific so that we can provide just the information you need.

We can also refuse your Freedom of Information request if it will cost more than £450 to find and extract the information.

Reviews and complaints

If we don't provide you with the information you requested you should first ask us to review our decision. After that, if you're still not satisfied with the outcome, you can then complain to the Information Commissioner's Office.