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Payment system maintenance

Due to maintenance, our online payment system will be unavailable from 6pm until 9pm on Wednesday 26 June. Please do not attempt to make payment during this time. We are sorry for any inconvenience.

Data protection

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1. What is personal data?

We collect, store, use and share a large amount of personal data every day in order to deliver our services. This is known as data processing. To ensure your personal information is processed correctly and securely, we must comply with the General Data Protection Regulation and the Data Protection Act 2018.

Personal data is information which can be used to identify you, such as your name, address, date of birth, unique identifiers (for example, National Insurance number) and any other information which can identify a living individual.  More sensitive types of data, known as special category data include information about race or ethnic origin, political opinions, religious beliefs, trade union membership, health or sex life.