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How to complain about a Member of the Council

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6. Step six – no further action or local resolution

Where it is decided that No Further Action is required, the Monitoring Officer will notify you and the Member you are complaining about of the outcome in writing. 

At this stage we will tell you that there will be no further action on your complaint and will provide details of any relevant appeals process. 

Where it is decided that Local Resolution is the most appropriate way to handle your complaint, the Monitoring Officer will manage this, working with Group Leaders where appropriate. 

At the conclusion of the Local Resolution process, the Monitoring Officer will notify both you and the Member subject to your complaint, of the outcome in writing. 

At this stage we will tell you that there will be no further action on your complaint and will provide details of any relevant appeals process.