1. Information about the £150 Council Tax Rebate
The Government has announced that people living in households with Council Tax bands A to D are likely to receive a £150 council tax rebate to help with the cost of living and rising fuel costs.
Who is eligible for the Energy Payment
Households in Council Tax bands A to D and those in band E who receive Disablement Reduction, may receive one payment of the £150 council tax rebate, this payment is intended to support all occupants of the property.
If you wish to review your Council Tax band, then the Valuation Office has issued guidance on challenging your band which explains what you need to do.
What if my household isn’t eligible
Councils will receive an extra £144 million to provide support to vulnerable households who may not qualify for the £150 council tax rebate.
This includes people on low incomes in council tax bands E-H.
This discretionary scheme is currently being developed and more information will be added to this page to explain the application process and entitlement criteria, once the scheme is finalised.
How will my household get £150
- The majority of households who have had a successful collection of either their April or May Direct Debit instalment, should by now have received an automated payment.
- We have completed our bulk automated payments and over 32,000 rebate payments have been paid direct to customers bank accounts.
All eligible households in Band A-D (not included in the bulk payments), were written to by 24 June.
If you have not received an invite, but feel you are entitled, please complete one of our online application forms, choosing whether to have the the rebate paid directly to your bank account or against your Council Tax account. Anyone unable to apply online can ring Customer Support on 01626 361101 for assistance.
We are not offering the option to refuse the payment if you are assessed as eligible.
The rebate is not a loan and will not need to be repaid, unless you notify us that you do not meet the criteria or we identify something our end that determines you are not eligible as of 1 April 2022. In this instance we will contact you with an explanation of why you are not eligible and how we will need to recover the payment.
If you do not believe that you meet the eligibility criteria, please contact the Council Tax team detailing why you think you should not receive the payment.
Council Tax Rebate Scams
We are aware there have been reports of council tax scams in relation to the £150 council tax energy rebate.
If you receive a phone call asking for your bank details in exchange for the £150 rebate, please do not pass these on. Report scam text messages by forwarding them to 7726 for free or contact Action Fraud.
What to do if you are overdrawn or have an overdraft
If your account is overdrawn, you may need to instruct your bank that you will be receiving a payment that should not be used towards your overdraft. If your account is overdrawn or you have an overdraft, you have the right of 'appropriation' to stop the payment being used against it. To do this you will need to put this in writing to your bank, informing them that you wish to use the rebate to pay certain bills, more information and a template to help you contact your bank, is available at nationaldebtline.org