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Council Tax reduction

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7. Exceptional Hardship Scheme

This is the Council Tax Reduction Scheme  scheme From 1 April 2022.

Since April 2020 there has been a joint Discretionary Discount and Exceptional Hardship Scheme

The Exceptional Hardship Scheme (EHS) is available to Council Tax payers who are in receipt of Council Tax Reduction, or who would be but for changes made to the qualifying criteria for Council Tax Reduction and are experiencing exceptional financial hardship.

It can also provide transitional protection to Council Tax payers who experience financial hardship as a result of receiving reduced support under the new Council Tax Reduction Income Banded Scheme.

It will be awarded at the discretion of the Authority after careful consideration of your family circumstances. It will usually be made as a one off payment, reducing the amount of the outstanding Council Tax liability.

To apply please complete the application form and return it using the contact us form, selecting Council Tax from the dropdown list.

If you have any questions about this scheme please contact us or call us on 01626 361101.