Council tax support

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2. Changes to Council Tax Support scheme

You can find the full details of our scheme online by using the Council Tax Reduction Scheme link

Exceptional Hardship Policy

An Exceptional Hardship Policy was introduced 1 April 2017. 

It has been created to assist people who have applied for Council Tax Support (CTS) and who are facing ‘exceptional hardship’ meeting the cost of their outstanding council tax liability.

It’s available to those most in need and those who have been significantly affected by the introduction of changes to the CTS scheme.

Payment will be awarded at the discretion of the authority after careful consideration of the family circumstances. It will usually be made as a one off payment, reducing the amount of the outstanding council tax liability.

You can apply by completing the EHF application and returning it to: Revenue and Benefit Services, Forde House, Brunel Road, Newton Abbot TQ12 4XX.