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Discount Review

If you have recently received a single person discount review letter, it’s because we are reviewing households with a 25% discount on Council Tax bills. To get this discount you would have told us that you are the only adult aged over 18 resident in the property.

You must respond to the review letter, even if you are still the only adult resident. Failure to complete the review will result in your single person discount being removed from at least 1 April 2024, as well as a penalty of £70 being added.

Sometimes people forget to tell us of a change, due to:

  • a partner, tenant or other individual moving in,
  • the property becoming a second home, or
  • a child turning 18 and other personal circumstances. 

You can use this review to tell us of any changes where you are no longer the sole adult occupier. For any other changes please contact us. 

Why we carry out this review

This discount is currently claimed by 34% of households in the Teignbridge area and in the 2024/25 financial year will account for approximately a £11.7 million reduction. We intend to make sure that the single person discount is granted only to eligible residents to safeguard public funds from fraud and error.

Complete the review form

It will take around 10 minutes to complete. 

The review is being managed on the council’s behalf by Capacitygrid. 

Start the journey


More info about the journey

You will need: 

  • the unique account reference number, password and property postcode on your review letter.

When this content has been updated

Last updated 18 June 2024