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Waste and recycling collections

We are currently experiencing delays on a number of refuse, recycling and garden waste rounds. If the whole street has been missed we will be aware and will return as soon as possible. Please leave the bins/containers out for collection.

Council Tax Reduction

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7. Exceptional Hardship Scheme

From 1 April 2021 there is a new Council Tax Reduction Scheme

Since April 2020 there has been a joint Discretionary Discount and Exceptional Hardship Scheme

The EHS is available to council tax payers who are in receipt of Council Tax Reduction, or who would be but for changes made to the qualifying criteria for Council Tax Reduction and are experiencing exceptional financial hardship.

It can also provide transitional protection to council tax payers who experience financial hardship as a result of receiving reduced support under the new Council Tax Reduction Income Banded Scheme.

It will be awarded at the discretion of the Authority after careful consideration of your family circumstances. It will usually be made as a one off payment, reducing the amount of the outstanding Council Tax liability.

To apply please complete the application form and return it using the contact us form, selecting council tax from the dropdown list.

If you have any questions about this scheme then send your query using the contact us form or telephone us on 01626 361101