7. Exceptional Hardship Scheme
From 1 April 2021 there is a new Council Tax Reduction Scheme
Since April 2020 there has been a joint Discretionary Discount and Exceptional Hardship Scheme
The EHS is available to council tax payers who are in receipt of Council Tax Reduction, or who would be but for changes made to the qualifying criteria for Council Tax Reduction and are experiencing exceptional financial hardship.
It can also provide transitional protection to council tax payers who experience financial hardship as a result of receiving reduced support under the new Council Tax Reduction Income Banded Scheme.
It will be awarded at the discretion of the Authority after careful consideration of your family circumstances. It will usually be made as a one off payment, reducing the amount of the outstanding Council Tax liability.
If you have any questions about this scheme then send your query using the contact us form or telephone us on 01626 361101