A food business can request a revisit for the purposes of re-rating if they have taken action to rectify the non-compliances identified at the time of inspection.

There is no limit on the number of requests a business can make provided they have made the required improvements. The previous scheme only allowed for one revisit to be carried out. Each request will cost £180.

Businesses must provide details of the improvements made with the request.

The revisit will be carried out within three months of the request and payment of the fee. 

The officer will give the business a 'new' food hygiene rating based on the level of compliance that is found at the time of the revisit. This can mean that the rating could go up, down or remain the same.

The Food Standards Agency have produced guidance for businesses to assist in preparation for a revisit.