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Bin collections

Our waste and recycling collections will run a day later than usual following a bank holiday. Check your next collection day.

Make a complaint about food safety

You can report the following food safety matters to us online:

  • poor cleanliness or hygiene of a food premises
  • unregistered food business
  • food poisoning
  • poor rubbish or waste practices
  • pests at a food premises
  • foreign body in food
  • mouldy or unfit food
  • mislabelled food


Start the journey


More info about the journey

  • name and address of the food premises, or where the food was purchased
  • full details of the complaint
  • the date it occurred


We will investigate the matter and make a decision on what action is appropriate and contact you. Normally this should take less than two weeks, although it can take longer if a full investigation is required.


When this content has been updated

Last updated 22 December 2020