Garden waste collection service
We offer an optional garden waste collection service for residents who want us to collect their garden waste.
The garden waste collection service costs £35 per year per bin for the subscription period which runs from 1 September to 31 August each year.
If you are in receipt of housing benefit or income related council tax benefit you will pay a concessionary fee of £30 per year per bin.
You can have up to three bins collected from your property. Each additional bin will be charged at a cost of £35 per year. Concessions will apply on additional bins
You can join the service at any time during the subscription period but you will still be required to pay the full amount for your collection.
Renew your garden waste collection
Renewals take 3 days to process. We are not able to return to collect bins that were not renewed in time.
You will need a garden waste reference number which can be found on your renewal notice. If you haven't received a reminder please email firstname.lastname@example.org.
Please be advised that we are not reissuing permits this year. The crews use incab technology and know which properties have a current subscription.
Sign up for garden waste collection
Collections will not start until your subscription has been processed and this can take 3 days from receipt of payment.
If you sign up to the garden waste collection service now you will receive collections from 1st September 2016 to 31st August 2017.
Garden waste collections
Please ensure that your garden waste bin is at the kerbside on the boundary at the front of the registered property by 7am on your day of collection.
- Grass cuttings
- Cut flowers
- Leaves and bark
- Hedge clippings
- Twigs and branches up to 10cm thick
- Real Christmas trees (contained in bin)
- Straw pet bedding from herbivores e.g. rabbits, guinea pigs, hamsters etc
- Any food waste
- Animal waste and pet litter from carnivorous animals
- Soil or turf
- Bricks, stones or rubble
- Paper or cardboard
- Plant trays, seed pots and bags
- Disposable nappies
Renew your garden waste
If you are subscribed to the garden waste collection service you will receive notification, either by letter or email, to let you know that your annual renewal is due.
Garden waste FAQs
Frequently asked questions on the garden waste collection service
Other ways to deal with your garden waste
There are several different ways you can dispose of your garden waste.