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Billing systems

Due to the annual billing process our Council Tax, Benefits and Business Rates systems are currently unavailable until Monday 4 March. We are sorry for any inconvenience.   

Comments, compliments and complaints

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1. Comments, complaints and compliments

We love to hear your ideas, comments and compliments.

We also want to hear if you are unhappy with the standard of a service we provide - it will help us put things right for you, and ensure we do better in the future.

Where there is a disagreement about something that has its own appeal process, for example parking, licensing, benefits or planning, you cannot register your complaint here. Details of how to appeal can be found on the relevant service pages.

Please use this form

  • to give us your feedback about our service
  • to let us know that you are unhappy with our actions, lack of any actions, or the standard or service provided by us
  • to tell us when something we have done has pleased you

Please do not use this form

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