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Temporary phone line change

Our customer phone line opening times are 10.30am-3pm from 9-20 September while we process a backlog of revenue correspondence. We’re sorry for any inconvenience caused.

 

Household Support Fund

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1. About the Household Support Fund

We know that sudden unexpected costs can create real challenges for our residents who are experiencing financial hardship. The increase in the cost of living is hitting all households and the scheme is designed to support those most in need.

The Government has announced a further Household Support Fund to be delivered between 1 April 2024 and 30 September 2024. 

Devon County Council will be providing the following:

  •  £15 per child per week of the school holidays to families who qualify for free school meals. Supermarket vouchers will be provided 7 weeks including the May half term and 6 weeks summer holidays.
  • Citizens Advice Devon Energy Relief scheme for pre-payment and credit meters will continue to run until 30 September 2024 or until funds are exhausted. This will allow those using pre-payment meters to apply for funds to top up meters. 
  • Early Help to provide financial support for food and other essential costs for eligible low-income households. This will stay an open application process verified by a professional working with the family. 
  • Funding to Devon Community Foundation to deploy funds to voluntary and community organisations that support specific groups who may struggle to access the support and help they need.

A copy of the Household Support Fund 2024 Policy is available and can be requested by emailing our Housing Options team.

Funded by UK Government