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Temporary phone line change

Our customer phone line opening times are 10.30am-3pm from 9-20 September while we process a backlog of revenue correspondence. We’re sorry for any inconvenience caused.

 

Homeless application

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9. S202 review

You have a right to seek review of the following decisions made in relation to your homeless application:

  • eligibility – If you have been found not eligible or restricted access to housing
  • homelessness – If you have been found to be not homeless
  • the reasonable steps, or changes to those steps, set out in your Personalised Housing Plan – to prevent or relieve your homelessness
  • the Prevention Duty has been brought to an end
  • the Relief Duty has been brought to an end
  • priority need – If you have been found to be non priority
  • intentionality – If you have been found to be intentionally homeless
  • referral to another local authority – If the decision is to refer your case to another council or that the conditions for referral have been met
  • suitability of accommodation – Final Offer of accommodation to end the homeless duty owed to you
  • discharge of duty – Where the local authority determines it no longer owes you a duty because of a change in circumstances, due to an act resulting in the loss of your temporary accommodation offer or an unreasonable refusal of a suitable offer of settled accommodation
  • a decision that you have deliberately and unreasonably failed to cooperate with the council