Once you have submitted a review request, you will be contacted within one week confirming receipt of this and explaining the process and who is dealing with your review. The review will take into account any new information you provide.

You have a right to request temporary accommodation pending the outcome of your review, however this may not always be provided.

You will receive a letter detailing the outcome of the review by the Senior Officer. If the original decision is upheld, you may seek an appeal through the County Court.  This is where you take the local authority to court for a judge to determine if the local authority has acted in accordance with the law.