Housing emergencies can happen at any time and you may find you are homeless outside of our normal working hours. If you have not been able to contact us whilst the offices are open, we provide a 24 hour a day emergency out of hours homeless service.
This operates every day of the year when are offices are closed.
To contact the Emergency Out of Hours Homeless Service
Call 01395 516854 and they will arrange for an officer to call you back to discuss your situation
We will assess your current situation and where required
- Support you in your return to your home where possible
- Arrange temporary accommodation for you and your family
- Arrange transport to get you to the accommodation if necessary
If there is no duty to provide you with temporary accommodation, your details will be passed to our Housing Options Team when our offices reopen so they may try to secure you accommodation.