5. My notice is valid
If you have been assessed as having valid notice, the Housing Options Team will contact your landlord to see if anything can be done to save your tenancy. Moving home is costly and unsettling, so we will take every step to try and resolve the issues so you don't have to leave your home. We will contact you once we have spoken to your landlord and let you know if your landlord will reconsider acting on your notice.
You may be asked to agree to certain terms or take further action on issues. We will detail what actions we feel are necessary and reasonable for you to take to keep your home in your Personalised Housing Plan.
You will need to look for alternative accommodation quickly if the landlord is not willing to allow you remain. Depending on your personal circumstances there may be other housing options to consider, please see the Find a home section on our website.
A homeless application is taken when a valid Section 21 notice is provided to the housing options team. We will take a homeless application at any stage you present to us through the eviction process, but the more time we have to work with you, the more likely we can prevent you becoming homeless.
We will work with you to, either keep you in your home, or try to secure you somewhere else to live. You will need to work with us through your Personalised Housing Plan to achieve this. If you do not engage we may end the prevention duty to assist you.