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Ending your tenancy

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7. Challenge deductions from your deposit

Your landlord should write to you to explain any deductions they've made from your deposit. You can write to ask for an explanation if they don't.

Examples of when your landlord can make reasonable deductions from your tenancy deposit include if you:

  • failed to pay your rent
  • caused damage to the property
  • didn't leave the property clean and in good order

If you wish to dispute the amount deducted, you should do this in writing.  A template letter from Shelter is available to help you do this:

You can use this letter if you are a tenant or if you are a lodger living in your landlord's home.