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Temporary phone line change

Our customer phone line opening times are 10.30am-3pm from 9-20 September while we process a backlog of revenue correspondence. We’re sorry for any inconvenience caused.

 

Report animal welfare complaint

If you are worried about animal welfare, please tell us if you have a complaint about:

  • a cattery
  • dangerous wild animals
  • dog breeding
  • a riding establishment
  • a dog kennel
  • a pet shop
  • a zoo

Start the journey

Start

More info about the journey

You will need to tell us:

  • your contact details
  • information about your complaint

When this content has been updated

Last updated 28 August 2024

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