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Payment system maintenance

Due to maintenance, our online payment system will be unavailable from 7pm until 11.30pm on Monday 25 September. Please do not attempt to make payment during this time. We are sorry for any inconvenience.

House to house collections

If you do not hold an national exemption order issued by the Cabinet Office and wish to collect money or goods door to door or pub to pub, then you must apply for a house to house collection permit at National exemption orders

We must receive your application 28 days prior to your collection. To avoid disappointment, please contact the Licensing section by email setting out the dates that you plan to collect, to ensure that they are available.


No fee is required for this permit.

Start the journey


More info about the journey

  • apply online via the website
  • allow at least 28 days before date of collection



When we receive your application we will check it is correct and contact you if we require any further details or if there are any problems.

If correct, a permit will be sent to you in the post together with a financial return which must be submitted within a month of your collection date.



If you have any queries, please contact us.



When this content has been updated

Last updated 2 November 2022