Cookies information

We use cookies to make the site simpler. Find out more about the cookies we use.

Temporary phone line change

Our customer phone line opening times are 10.30am-3pm from 9-20 September while we process a backlog of revenue correspondence. We’re sorry for any inconvenience caused.

 

Hackney Carriage and Private Hire Policy

This policy is currently being reviewed.

If you wish to have a copy of the current policy, please contact the Licensing team.

The policy provides information and guidance to applicants and licence holders on the approach that we take when assessing applications and the standards we expect of drivers, vehicles and operators.

 

When this content has been updated

Last updated 12 June 2024