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Reading PDFs

Problems reading pdfs?

Sometimes, you may have problems reading PDFs and may see the following:

  • A blank page in the web browser
  • A red X icon
  • A broken-link indicator, such as a red square, a blue triangle, or a blue circle
  • Error: "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again."

First off, we recommend that you update your Reader, or Acrobat. If you still have problems, follow the links below to check your browser settings; or try repairing, or reinstalling Reader.

Further information

Update your PDF reader - Adobe

Troubleshooting your PC, or Mac – Adobe

PDFs on iPhone, iPad, and iPod touch

PDFs on Android

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