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Temporary phone line change

Our customer phone line opening times are 10.30am-3pm from 9-20 September while we process a backlog of revenue correspondence. We’re sorry for any inconvenience caused.

 

Christmas bin collections

We adjust collection days following the Christmas and New Year bank holidays.

The table below shows how collection days will change and when we plan to carry out collections.

Due to the increase in waste and recycling presented for collection after Christmas, it is possible that our crews will not be able to collect from all households on the date planned.

If we are unable to collect from your street on the date planned, please leave your bins and boxes out and we will collect them as soon as possible. 

If your individual property is missed when others in your street are collected, please report your bin as missed as soon as possible. 

Normal day

Revised day

Monday 25 December (Christmas day) Wednesday 27 December
Tuesday 26 December (Boxing day) Thursday 28 December 
Wednesday 27 December  Friday 29 December
Thursday 28 December Saturday 30 December
Friday 29 December Tuesday 2 January
Monday 1 January (New Year's day) Wednesday 3 January
Tuesday 2 January Thursday 4 January
Wednesday 3 January Friday 5 January
Thursday 4 January Saturday 6 January
Friday 5 January Monday 8 January
Monday 8 January Tuesday 9 January
Tuesday 9 January Wednesday 10 January
Wednesday 10 January Thursday 11 January
Thursday 11 January Friday 12 January 
Friday 12 January  Saturday 13 January

There are no garden waste collections from Monday 25 December until Monday 8 January. Collections will restart on Tuesday 9 January. 

When this content has been updated

Last updated 17 January 2024