Garden waste collection service

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4. Renew your garden waste collections

If you wish to continue receiving fortnightly garden waste collections for the next subscription year you can renew your subscription here.

Collections will not start until your renewal has been processed and this can take 10 working days from receipt of payment. We will send you a new permit sticker to go on your bin.


  • £40 per subscription period, per bin
  • if you are in receipt of income related council tax benefit you will pay a concessionary fee of £35 per subscription period, per bin

The garden waste subscription period runs from 1 September until 31 August.

To use this service you will need to create an account through MyAccount. This is a new system and any previous accounts you may have created in relation to garden waste subscriptions will not work. If you already have a MyAccount you will be able to log in.


Start the journey


More info about the journey

To sign up to a garden waste collection, you will need to access MyAccount.

If registering for the first time you will need a valid email address. You will also need to create a password, (minimum of 9 characters).

If you already have a MyAccount you will be able to log in.  


You will receive an email acknowledgement confirming your subscription.

We will send you a permit to go on your bin, which can take up to 10 working days to be delivered.

If you require a new green bin, deliver will take up to 10 working days.



  • call our automated phone line on 033 008 82834