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Garden waste collection service

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5. Renew your garden waste collections

To continue receiving fortnightly garden waste collections for the new subscription year, press start and complete the webform below.

Renewals can take up to 10 working days from receipt of payment. 

We will send you a new permit sticker, please fix it to your bin as soon as you receive it.


  • £55 per subscription period, per bin


  • You will receive a £5 reduction (per bin) if you receive income related council tax reduction. The form will apply the discount if applicable. Other reductions, such as single occupier discount, do not qualify.

The garden waste subscription period runs from 1 September until 31 August.  

To use this service you will need to create an account through MyAccount. If you already have a MyAccount you will be able to log in.

We are now taking renewals for the period starting on 1 September 2023

Start the journey


More info about the journey

To sign up to a garden waste collection, you will need to access MyAccount.

If registering for the first time you will need a valid email address. You will also need to create a password, (minimum of 9 characters).

If you already have a MyAccount you will be able to log in.  

You will also need a credit or debit card to make payment.


You will receive an email acknowledgement confirming your subscription.

We will send you a permit to go on your bin, which can take up to 10 working days to be delivered.

If you require a new green bin, deliver will take up to 10 working days.



  • call our automated phone line on 033 008 82834