Garden waste collection service

Show all parts of this guide

3. Sign up for garden waste collection

The best way to sign up to the garden waste collection service is by using our online form.

Collections will not start until your subscription has been processed and this can take 5 days from receipt of payment.

If you require a new green bin, delivery can take up to 10 working days.


  • £35 per subscription period, per bin
  • if you are in receipt of housing benefit or income related council tax benefit you will pay a concessionary fee of £30 per subscription period, per bin

The garden waste subscription period runs from 1 September until 31 August. If you sign up today you will only receive collections up until 31 August.

Start the journey


More info about the journey

You will need:

  • a debit or credit card

To pay the concessionary rate you will need:

  • your claim reference number which can be found on your benefit award letter 


You will receive an email acknowledgement confirming your subscription and garden waste reference number.

We will send you a welcome letter along with the terms and conditions of the service and a permit to go on your bin.