Garden waste collection service

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3. Sign up for garden waste collections

The best way to sign up to the garden waste collection service is by using our online form.

Collections will not start until your subscription has been processed and this can take 10 days from receipt of payment.

If you require a new green bin, delivery can take up to 10 working days.


  • £40 per subscription period, per bin
  • if you are in receipt of income related council tax benefit you will pay a concessionary fee of £35 per subscription period, per bin

The garden waste subscription period runs from 1 September until 31 August.

We are unable to collect garden waste from commercial premises.

To use this service you will need to create an account through MyAccount. This is a new system and any previous accounts you may have created in relation to garden waste subscriptions will not work. If you already have a MyAccount you will be able to log in.

Start the journey


More info about the journey

To sign up to a garden waste collection, you will need to access MyAccount.

If registering for the first time you will need a valid email address. You will also need to create a password, (minimum of 9 characters).





You will receive an email acknowledgement confirming your subscription.

We will send you a permit to go on your bin, which can take up to 10 working days to be delivered.

If you require a new green bin, deliver will take up to 10 working days.