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Small collection vehicle breakdown

Our small collection vehicles are currently off the road awaiting repairs. 

If you have your recycling collected by one of these vans, we will collect additional recycling from you as soon as these vehicles are back on the road.

Please do not report your collection as missed. We are unable to return until these vehicles are roadworthy again.

Collection delays

There are currently delays on our collection rounds. Please leave your bins and boxes out and they will be emptied as soon as possible. We are sorry for any inconvenience.

Garden waste collection service

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4. Sign up for garden waste collections

Sign up to have your garden waste collected from your property once a fortnight.

Collections will start when your subscription has been fully processed, this can take 10 days from receipt of payment.


  • £55 per subscription period, per bin


  • You will receive a £5 reduction (per bin) if you receive income related council tax reduction. The form will apply the discount if applicable. Other reductions, such as single occupier discount, do not qualify.

We are unable to collect garden waste from commercial premises.

To use this service you will need to create an account through MyAccount. If you already have a MyAccount you will be able to log in.

The garden waste subscription period runs from 1 September until 31 August.  

We are now taking subscriptions for collections from 1 September 2023

Start the journey


More info about the journey

To sign up to a garden waste collection, you will need to access MyAccount.

If registering for the first time you will need a valid email address. You will also need to create a password, (minimum of 9 characters).





You will receive an email acknowledgement confirming your subscription.

We will send you a permit to go on your bin, which can take up to 10 working days to be delivered.

If you require a new green bin, deliver will take up to 10 working days.