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Due to maintenance, MyAccount and online forms will be unavailable from 9pm on Tuesday 26 January - 1am Wednesday 27 January. 

Garden waste collection service

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3. Sign up for garden waste collections

Sign up to have your garden waste collected from your property once a fortnight.

Collections will start when your subscription has been fully processed, this can take 10 days from receipt of payment.

Bin deliveries can take up to 10 working days. You will be sent a permit, please stick it to your bin as soon as you receive it.


  • £40 per subscription period, per bin
  • if you are in receipt of income related council tax benefit you will pay a concessionary fee of £35 per subscription period, per bin

The garden waste subscription period runs from 1 September until 31 August.  

We are unable to collect garden waste from commercial premises.

To use this service you will need to create an account through MyAccount. If you already have a MyAccount you will be able to log in.

Permits will not be sent over Christmas, if you renew or subscribe after 21st December your permit will be sent to you w/c 4th January. The crews will still know you have subscribed if you place your bin outside your house for collection.

Start the journey


More info about the journey

To sign up to a garden waste collection, you will need to access MyAccount.

If registering for the first time you will need a valid email address. You will also need to create a password, (minimum of 9 characters).





You will receive an email acknowledgement confirming your subscription.

We will send you a permit to go on your bin, which can take up to 10 working days to be delivered.

If you require a new green bin, deliver will take up to 10 working days.