Cookies information

We use cookies to make the site simpler. Find out more about the cookies we use.

Order a replacement bin, box, sack or bin repair

New or replacement containers

If you need a new bin, recycling box, paper recycling sack or food waste container because yours is lost or damaged, we can deliver a replacement free of charge. 

Please note we do not replace serviceable bins, only those that are broken

Repairs to a damaged bin

If your wheeled bin is damaged we will repair it or supply a replacement if needed. 

Time scales

We aim to deliver all replacement container requests within 10 working days. Recycling containers are usually delivered by your recycling crew, however there are times when an alternative delivery method will be used. All wheeled bin deliveries are made by a separate delivery crew.

Garden waste bins

We will post you a replacement permit if we replace your garden waste bin.

Start the journey


More info about the journey

  • address
  • reason why a new container is needed
  1. Once you have completed the form you will receive confirmation of your order and an indication of when you can expect your containers to be repaired, replaced or delivered.
  2. If requesting a repair please leave your bin accessible.
  3. We will let you know when your container has been repaired or delivered.

When this content has been updated

Last updated 6 November 2023