Please be aware that due to operational issues some deliveries are taking longer than advised at present.
New or replacement containers
If you need a new bin, recycling box, paper recycling sack or food waste container because yours is lost or damaged, we can deliver a replacement free of charge.
Please note we do not replace serviceable bins, only those that are broken
Repairs to a damaged bin
If your wheeled bin is damaged we will repair it or supply a replacement if needed.
- new or replacement recycling containers (box, sack or food waste container) - will be delivered by your recycling crew on your next collection day*
- if you order a new or replacement wheeled bin - this will be delivered by our bin delivery crew in the next 10 working days.
- recycling containers ordered with a new or replacement wheeled bin - will be delivered by our delivery crew within 10 working days.
- our bin delivery crew carry out repairs to damaged bins within 10 working days.
Start the journey
More info about the journey
- reason why a new container is needed
- Once you have completed the form you will receive confirmation of your order and an indication of when you can expect your containers to be repaired, replaced or delivered.
- If requesting a repair please leave your bin accessible.
- We will let you know when your container has been repaired or delivered.