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Waste and recycling collections

We are currently experiencing delays on a number of refuse, recycling and garden waste rounds. If the whole street has been missed we will be aware and will return as soon as possible. Please leave the bins/containers out for collection.

Bulky waste collections

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9. Book a bulky waste collection

Please make sure you have read all the pages in this guide before booking a collection.

We are unable to provide a refund for items booked that we are unable to collect. 

In order to receive a refund on items booked in for collection, cancellations must be received at least 2 working days before collection. The booking fee of £23 is not refundable.

Items are collected between 9am and 5pm on the day of collection.  We are unable to give you a specific time slot

Coronavirus update

We are not able to make collections from inside your home at this time, please only book if you are able to leave your items outside for collection.

Start the journey


More info about the journey

  • a credit or debit card
  • clear and concise directions to your property
  • specific access instructions
  • your benefit reference number if claiming discount




You will receive an email confirmation confirming your collection date.

Please place your items out for collection on your specified collection date as we are unable to specify a time.