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Waste and recycling collections

We are currently experiencing delays on a number of refuse, recycling and garden waste rounds. If the whole street has been missed we will be aware and will return as soon as possible. Please leave the bins/containers out for collection.

Apply for assistance with collections

An assisted collection is when the crew collect, empty and return your bins and/or boxes to an agreed location within your property boundary.

You can apply for an assisted collection if no one in your household is physically able to take your bins and boxes to the boundary of your property on collection day.

We can also provide alternative smaller recycling boxes or smaller general waste bins if the ones you have are difficult to manage.


Start the journey


More info about the journey

You'll need to tell us your address and the reasons for the request.


We will confirm whether your request has been accepted via your preferred contact method.


Please call Customer Services on 01626 361101


When this content has been updated

Last updated 16 April 2021